cash rummy

cash rummy App support

Contact
+91 4385863490

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The cash rummy:

Q1: How to log in after installing the cash rummy?

To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This method allows you to log in without needing a password or email. You can easily use this convenient login option.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure a strong internet connection is available. Wait for a stable signal, then click "send OTP" and wait again for the code to arrive. If you don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will enable us to update your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version, and you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The cash rummy:

Q1: What is the minimum withdrawal amount in the cash rummy?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than what other apps offer. Withdrawals can only be made on the money earned from gaming, and not on any bonus amounts collected. This means users can only redeem their actual gaming earnings.

Q2: Is it necessary to do KYC for withdrawal?

To complete your registration, please ensure all your Know Your Customer (KYC) details are uploaded and submitted in the app. This includes saving your Aadhaar card, UPI information, and all necessary bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delayed timeframe is an exception, rather than the standard processing time.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings for gaming purposes, not for withdrawals. The bonus funds are separate from your withdrawable balance, earned through gameplay. Any winnings made with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal issue, first visit the settings and review your transaction history. If the issue persists, don't worry as the funds should be added to your wallet account within 24 hours. If you experience further delays, you can contact their care centre for assistance.

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